Question 1

MEMBER SUPPORT SERVICES

Accepted Answer

MCA member services division is available to assist members with their everyday questions and needs.  Members can obtain information via a dedicated MCA member support representative or electronically through our secure web site.    Contact Customer Support By phone: 1-800-922-4966 Option 6 By email: customersupport@mcoa.com

Question 2

FLEXIBLE SPENDING HRA/HSA ADMINISTRATION

Accepted Answer

MCA is fully equipped to manage diverse plan types including Health Savings Accounts, Health Reimbursement Accounts and Flexible Spending Accounts. These services are available independently or can be integrated through MCA medical benefit administration.   Contact Flex/HRA/HSA Support By Phone: 1-800-922-4966 Option 4  Mon-Friday 9:00 AM to 4:00 PM EST By Email: flexsupport@mcoa.com

Question 3

CARE MANAGEMENT

Accepted Answer

MCA works with professional care management partners (DM/CM/Precert/Wellness) to help manage the cost of the chronically ill and other high-risk populations. The techniques utilized help prevent condition escalation while improve member wellness and controlling costs.

Question 4

ANCILLARY GROUP BENEFITS

Accepted Answer

Benefit Planners offers a single source solution to employer groups by providing a 
variety of ancillary benefit products including: Dental Coverage Vision Coverage Life Insurance Long Term Disability Short Term Disability Flexible Spending Long Term Care Coverage Benefit Planners and Associates can help custom design a package that 
greatly improves your overall employee benefit value.

Transparency in Coverage
Consolidated Appropriations Act, 2021

MENU

MEMBER SERVICES

MEMBER RESOURCES

CONTACT US

PRIVACY POLICY